How We Work
Homeware Essentials is designed to give retailers a smooth and satisfactory experience, and if you'd like us to supply your store, you'll be in good company. We've been a listed and trusted supplier to major symbol and independent retail groups for many years now, and are part of the Drop Shipment schemes run by Nisa, Costcutter, Booker, Londis / Budgens among others.
For over 15 years, customers throughout the UK and Ireland have simply phoned our Customer Services department to place their orders as and when they need. We update, publish and post out our glossy brochure approx 6 times a year, introducing retailers to our latest deals and products. Now we hope the relaunch of Homeware Essentials Online will enhance your experience and browsing through will give you new ideas and ways of finding exactly what your shop should stock.
You'll find each product we stock has a code, e.g. Y1771, and a case size (the number of individual units inside a single batch). All you need to do is pop what you need into the online basket and after registering your account you can easily submit your orders. There is also a quick order box at the top of our website which can be used if you already know the codes for the items you need.
Alternatively if you prefer you can list what you need and then phone, email or fax them through to a member of our team. If you'd like someone to call you back at some time for any reason, just let us know as we are here to help.
One of the most convenient parts about our service is our low rate for fast and free delivery - only £150 plus VAT to receive stock in 1-3 working days. It means you finally have the option of ordering flexibly and never missing a sale by keeping your stock on the shopfloor and out of the storeroom.
To make all this easier, once you're a customer, we give you a regularly updated Order History. This details your store's activities with us. It’s simple to use, and highly effective, as over the months the numbers build up and show you everything you need to know. It lists every line you've bought from us in the previous 15 months, allowing for easy stock checks.
Next to each entry you will see how many cases you've purchased in each month over that period, making it easy to examine your buying patterns, see the success of your store, and decide when you want to re-order to avoid either over stocking or running out and losing sales. When you've finished your quick overview of the store, just mark down what you need to top up and let us know. Within a few days you'll have your fresh stock!
How we work really is as simple as that.
This section is here to help explain how you can work with us, but we’re human – if you ever want to speak a member of the team, don’t hesitate to contact us directly on 01642 774 321.